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Frequently Asked Questions

WHAT IS THE BEST WAY TO CLEAN MY REFRESHCUP?

There are several ways to clean Refreshcup, but the best and simplest way is to wash it with water. First, rinse the cup with cold water to avoid discolouration and odor and then wash it with hot water. Every evening after emptying the cup, wash it with water and mild unscented soap. You don’t want any aggressive chemicals inside your vagina!

CAN I CLEAN MY REFRESHCUP IN THE DISHWASHER?

While some users decide to do it, we absolutely DON’T recommend using dishwasher for cleaning the cup. Strong detergents may damage the surface of the cup and may leave residues on the cup, which is even worse – it can irritate and damage your vaginal mucosa.

CAN I USE MY REFRESHCUP IN A PUBLIC TOILET?

Of course you can – and it is no more difficult than at home! You just wash it with (potable) tap or bottled water over the toilet or sink or wipe or clean it using intimate cleaning wipes like LaliWipes, which you probably already carry in your purse most of the time.

HOW OFTEN DO I HAVE TO CLEAN MY REFRESH CUP?

RefreshCup should be removed, emptied and cleaned with water or intimate wipes a few (on average 2 – 4) times a day. At least once per month, at the end of each menstruation period, you clean your cup thoroughly by sterilizing it in boiling water for approximately 10 minutes.

IS IT MORE DIFFICULT TO CLEAN REFRESHCUP THAN OTHER MENSTRUAL CUPS?

Quite the opposite! LaliCup menstrual cup is much easier to clean compared to some other types of menstrual cups. Its innovative design and smooth medical-grade silicon prevent dust and other impurities to accumulate on the surface. Besides, the holes at the top of the cup, that enable formation of a light seal, are slightly larger, which makes them much easier to clean.

WHAT ABOUT DISCOLORATION OF REFRESH MENSTRUAL CUP AND DEVELOPING ODOR?

All products that are used regularly eventually wear out, so it can’t be any different with Refresh menstrual cup. However, with proper maintenance and careful use it definitely won’t happen overnight – unlike many other products, Refresh menstrual cup can last for years! To prevent your RefreshCup from discoloration and developing odor follow the instructions in the section “What is the best way to clean my Refresh menstrual cup?”.

HOW DO I STORE MY REFRESHCUP BETWEEN PERIODS?

When ordering your Refreshcup, choose the option to order a Refresh cup and sterilizer kit. You can use the sterilizer to store your Refreshcup till your next period and even store it in you hand bag with the sterilizer kit.